Payment Policy

RAGOAT accepts Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed in USD through Shopify secure checkout.

All payments are processed through secure, encrypted checkout. RAGOAT does not directly store your full credit card number or payment account credentials. Payment authorization must be completed before an order can be processed. RAGOAT will never ask you to send full card numbers, passwords, or one-time payment codes by email.

Prices are displayed in USD unless otherwise shown at checkout. The final order total, including any applicable taxes, shipping charges, discounts, or fees, will be shown before you complete payment.

Applicable taxes, shipping charges, or other fees will be displayed before payment is completed where required or available.

Payment must be successfully authorized before an order is processed. RAGOAT may cancel or delay an order if payment cannot be verified, if billing details are incomplete or inaccurate, if a chargeback or payment dispute is opened, or if fraud-prevention checks require additional review.

Any active promotions, automatic discounts, or special discount codes will be clearly displayed on our website top announcement bar, on the Deals page, or directly on the product pages. Eligible codes can be applied during checkout. Only one discount code is accepted per order. Codes cannot be applied retroactively to placed orders.

If your payment is declined, please check your billing details, card information, payment account, or contact your payment provider. If you believe the issue is related to our website or checkout, contact us at support@ragoat.com or +86 19560149290 with a brief description of the issue. Please do not email full credit card numbers or sensitive payment credentials.

For payment questions, please contact support@ragoat.com or +86 19560149290. We aim to reply within 24 hours, 7 days a week. Customer service hours: Monday-Friday, 9:00 AM-6:00 PM (UTC+8). For the fastest resolution outside of our phone service hours, please reach out via email.