Contact

Contact Us

Business Name: RAGOAT. Website: https://ragoat.com. We provide customer support for products, setup, orders, returns, refunds, warranty, and shipping questions.

Public Contact

Public email: support@ragoat.com (We aim to reply within 24 hours, 7 days a week)
Public phone: +86 19560149290

Registered Business Address

Quanzhou Huian Qingyu Trading Co., Ltd.
Room 1608, Building A-1, Oujing Diyuan, No. 11 Liufangcheng Lane, Luocheng Town, Hui'an County, Fujian Province, China

Return Address

Contact support@ragoat.com for the exact authorized return address and return procedure before shipping any return.

Customer Service Hours

Monday-Friday, 9:00 AM-6:00 PM (UTC+8).
For the fastest resolution outside of our phone service hours, please reach out via email.

Send us a message

We aim to reply within 24 hours, 7 days a week

By submitting this form, you acknowledge our Privacy Policy.

Before you send.

For order support, include your order number and the email address used at checkout. For return, refund, warranty, or shipping questions, describe the issue clearly and attach photos or videos when they help us verify the problem.

For security, please do not send full credit card numbers, passwords, one-time passcodes, or sensitive payment credentials by email or through the contact form.

Customers must contact support@ragoat.com for return authorization before shipping any return. Unauthorized returns may not be accepted.