Public Contact
Public email: support@ragoat.com (We aim to reply within 24 hours, 7 days a week)
Public phone: +86 19560149290
Public phone: +86 19560149290
Contact
Contact Us
Business Name: RAGOAT. Website: https://ragoat.com. We provide customer support for products, setup, orders, returns, refunds, warranty, and shipping questions.
Registered Address
Room 1608, Block A-1, Qujing Diyuan, No.11 Dafang Lane, Luocheng Town, Hui'an County, Fujian Province, China
Return / Exchange Address
Room 1608, Block A-1, Qujing Diyuan, No.11 Dafang Lane, Luocheng Town, Hui'an County, Fujian Province, China
(Contact us for the official return address prior to any return or exchange)
(Contact us for the official return address prior to any return or exchange)
Customer Service Hours
Monday-Friday, 9:00 AM-6:00 PM (UTC+8).
For the fastest resolution outside of our phone service hours, please reach out via email.
For the fastest resolution outside of our phone service hours, please reach out via email.
Send us a message
We aim to reply within 24 hours, 7 days a week
Before you send.
For order support, include your order number and the email address used at checkout. For return, refund, warranty, or shipping questions, describe the issue clearly and attach photos or videos when they help us verify the problem.
For security, please do not send full credit card numbers, passwords, one-time passcodes, or sensitive payment credentials by email or through the contact form.
Customers must contact support@ragoat.com for return authorization before shipping any return. Unauthorized returns may not be accepted.
For security, please do not send full credit card numbers, passwords, one-time passcodes, or sensitive payment credentials by email or through the contact form.
Customers must contact support@ragoat.com for return authorization before shipping any return. Unauthorized returns may not be accepted.
Contact policy
Contact information details
• Business Name: RAGOAT
• Website: https://ragoat.com
• Public Email: support@ragoat.com (We aim to reply within 24 hours, 7 days a week.)
• Customer Service Phone: +86 19560149290
• Registered Address: Room 1608, Block A-1, Qujing Diyuan, No.11 Dafang Lane, Luocheng Town, Hui'an County, Fujian Province, China
• Return Address: Room 1608, Block A-1, Qujing Diyuan, No.11 Dafang Lane, Luocheng Town, Hui'an County, Fujian Province, China (Contact us for the official return address prior to any return or exchange.)
• Phone Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC+8)
• Email Response Target: We aim to reply within 24 hours, 7 days a week. For the fastest resolution outside our phone service hours, please reach out via email.
For order support, include your order number and the email address used at checkout. For return, refund, warranty, or shipping questions, describe the issue clearly and attach photos or videos when they help us verify the problem.
For security, please do not send full credit card numbers, passwords, one-time passcodes, or sensitive payment credentials by email or through a contact form.
Customers must contact support@ragoat.com for return authorization before shipping any return. Unauthorized returns may not be accepted.